Chatbots are one of the spectacular ways to create user engagement for businesses as well as brands. These chatbots are empowered with BI Intelligence. This application is a marvellous way to provide a valuable opportunity for companies to reach users on the Kik platform.
To make use of this functionality, you need to know how bots serve as an effective and lucrative tool in the business.
Chatbots are like software applications that make use of messaging as their interface. Through this interface, they are able to carry out different types of tasks such as scheduling a business meeting, presenting weather forecast, or assisting users in purchasing a pair of shoes.
These bots drive enhanced completion rates for different surveys intended for different areas of brands. It has been found that Kik users who do interaction with chatbots spend 30% more time on the messaging app as compared to those who don’t.
Kik users often access the app via a web browser. One thing to keep in mind is that Chatbots will impact your Kik experience if even if you access Kik Online via a web browser. Chatbots will have the same access to message you regardless of how you access your kik account.
How are chatbots going to influence different modes of business?
With the introduction of chatbots, many business owners are suspecting an adverse impact on different types of mobile based business communication. Some of these types of mobile transactions are general inquiries related to customer service, e-commerce based service, and content delivery.
The reason behind disruption of these services is because customers are spending a lot of time in accessing messaging and social media networking apps on their smartphones. If a company wants to get maximum attention of customers, then they need to devise a strategy to leverage this flourishing technology.
What are the factors that lead to the success of chatbots?
There are few reasons that aids in the development of chatbots. Development in artificial intelligence along with the influence of messaging apps is acting as a fuel in the development of this technology. Looking at the immense success of bots, several businesses have invested a large capital in the expanding bot economy.
Various publishers and brands have started deploying bots on their messaging, distribution and collaboration channels. It is believed that these bots would lead to unprecedented annual savings to a business. This is likely to happen if the deployed chatbots replace a few of the customer sales and service representatives in a business.
Importance of chatbots in a business
Chatbots offer various benefits to a business, some of them are as follows:
- Increasingly interactive, human and engaging conversations.
- Best suited for the mobile
- It is robust technology that encompasses several different native bots, 3rd party chat bots, distribution channels, and technology companies.
The different types of bots for Kik users
There are different types of bots presented by the Kik app. In the field of entertainment, there is a Vine bot that helps Kik users to exchange looping video clips within the messenger. Other entertainment bots are ClipDisBot, Riffsy GIF Keyboard, Funny or Die, Candie’s + Fifth Harmony, Sequel Stories and Secret Admirer.
There are several bots in the areas of Lifestyle such as The Weather Channel, Sephora, Style q + a H&M and Kik Points. Kik also offers plenty of Games related bots too. These are 14 Celeb Quizzes, GalatronVS, Arterra and Tickers the Bot.
Chatbots offer a huge potential to both developers and brands. Due to this reason over 20,000 chatbots are developed on Kik’s app since its launch. They are thus the phenomenal ways to boost the image of a brand and improve its services based on the valuable survey from people.